We value your privacy. This policy explains how we handle your data...
The Privacy Policy covers both “online” (e.g., web and mobile services, including any websites operated by us, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by us.
This Privacy Policy is incorporated into and subject to the Terms of Service.
BY VISITING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY.
Our Privacy Policy is subject to change at any time without notice.
Unless otherwise provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall have the meaning as provided hereunder:
“Device” shall mean computer, mobile or other device used to access the Services.
“Device Identifier” shall mean IP address or other unique identifier for the Device.
“Personal Information” shall mean such categories of information that could reasonably be used to identify you personally, including your name, e-mail address, and mobile number.
“Promotion” shall mean any contest and other promotions offered by us or by third party platforms on our Platform.
We may ask you to provide us with certain Personal Information. We may collect this information through various means and in various places through the Services, including online account registration forms, contact us forms, or when you otherwise interact with us. When you sign up to use the Services, you create a user profile. When you identify yourself on Seervi site, you may identify yourself through a social network account in which Seervi may receive additional information about your profile. We shall ask you to provide only such Personal Information which is for lawful purpose connected with our Services and necessary to be collected by us for such purpose.
The data fields that might be requested for and collected currently, are:
Any information shared with us by third Party websites using which you have created an account on our Platform.
We use your information to closely monitor which features of the Services are used most, to notify you of new product releases, service notifications, and to solicit your feedback and input and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources.
Our Services are primarily provided through the Mobile Application. We may collect and use technical data and related information, including but not limited to, technical information about your device, system, Service usage and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications. When you use any of our Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), in addition to the Device Information, including without limitation: Your preferred language and country site (if applicable); The manufacturer and model of your mobile device; Your mobile operating system; The type of mobile internet browsers you are using; Your geolocation;
Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, such as how many times you use a specific part of the Mobile Application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application; Information to allow us to personalize the services and content available through the Mobile Application;
Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services. We use the information collected from our Mobile Application so that we are able to serve you the correct and compatible app version depending on your device type, for troubleshooting and in some cases, marketing purposes. We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our website(s). Your IP address is used to help identify you, but contains no personal information about you. For instance, if our Services are temporarily suspended for maintenance, we might send you an email. If you do not wish to receive them, you have the option to deactivate your account. We retain the rights of sending you such communication as long as you are using our Platform and/or Services.
We may use the information obtained from you to prevent, discover and investigate violations of this Privacy Policy or any applicable terms of service or terms of use for the Mobile Application, and to investigate fraud, chargeback or other matters. We also use your Personal Information or Usage Information and certain technical information about your computer and your access of the Service (including your IP address) in order to operate, manage and maintain the Service, improve the Service and create new services. We may disclose information about you to Our partners and other content providers in order to provide the Service, resolve service problems and correct errors in the Service, to communicate with you about the Service, to provide you with advertising and promotional information in connection with the Service, and to enhance your experience on the Service.
In addition, we may use your Personal Information or Usage Information that we collect about you:
(1) to provide you with information or services or process transactions that you have requested or agreed to receive including to send you electronic newsletters, or to provide you with special offers or promotional materials on behalf of us or third parties;
(2) to contact you with regard to your use of the Services and, in our discretion, changes to the Services and/or the Services’ policies;
(3) for internal business purposes;
(4) for inclusion in our data analytics; and
(5) for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.
(6)We may use the information collected from you for targeted advertising. This involves using information collected on an individual's web or mobile browsing behaviour such as the pages they have visited or the searches they have made.
This information is then used to select which advertisements should be displayed to a particular individual on websites other than our website(s). The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number.
With your consent, we may send push notifications to your mobile device to provide updates and relevant messages. We may also send local notifications to your mobile device.You may manage notifications from the “Settings” page of the Mobile App or through your device.
You also have the right to correct your data, have your data deleted, object on how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent. We will respond to all requests within a reasonable timeframe.
If you wish to exercise any of your data subject rights described above, please provide an intimation to the Company in writing through an email at support@seervigames.com .in requesting the same. We will respond to all requests in accordance with applicable laws, within a reasonable period of time.
To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request and may seek more information from you on the same.
This Platform and its Services are meant only for adults and individuals fit to enter into a contract and of sound mind.
We strictly and expressly, do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register.
If you are under 13, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a child under age 13 we will delete that information as quickly as possible.
If you believe that we might have any information from or about a child under 13, please contact us at support@seervigames.com
We use third-party advertising companies to serve ads on our site and on certain sites, Mobile Apps and SNS Apps. Our system and the third-party advertising technology uses information derived from Activity Information, our cookies, your visits to our site, the Services that you view and the SNS Apps and Mobile Apps you use to target advertising within our site, Seervi , Mobile Apps or SNS Apps. In addition, our advertisers may use other third-party advertising technology to target advertising on our site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed on your Device. Similarly, third-party advertising companies may provide us with pixel tags (also called “clear gifs” or “beacons”) to help manage and optimize our online advertising. Beacons enable us to recognize a browser’s cookie when a browser visits the site on which the beacon is located, and to learn which banner ads bring users to a given site.
You may be required to pay for certain services, including an exchange for Virtual Currency, a purchase of Virtual Goods, Assets and upgrades. You must have a valid Account to pay for and participate in these services. You are responsible for all charges and usage on your Account, including applicable taxes, including all purchases made by you or anyone that uses your Account.
You may pay using the methods available for the particular services, including credit card, debit card, PayPal, or other similar payment accounts, and you agree to the terms and conditions applicable to each payment method you choose. When you provide payment information, you represent that you are the authorized user of the payment method and account. You must provide current, complete, and accurate information for your billing account. Customers may incur an additional payment processing fee.
In-app purchases are not refundable. Seervi Games follows no-refund policy for all in-app purchases.
Our online and mobile Services may include social media features, such as the Facebook Like button, and widgets such as a “Share This” button, or interactive mini-programs that run on our online and mobile Services. These features are being provided to You by the respective third party Platforms. These features may collect your IP address, photograph, which page you are visiting on our online or mobile Services, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our online Services. Your interactions with these features and widgets are governed by the Privacy Policy of the company providing them.
We will retain personal information that relates to your account and/or the Services you use from us for as long as you have an active account with us. We will take measures to delete this personal information if you delete your account, after ascertaining your identity, within a reasonable period of time.
When we terminate your Account, you cannot access to your Account, password, username and you'll lost Virtual Goods (such as virtual vehicles, gear, factors, standings, rankings, evaluations, or some other electronic things appearing in, originating from or connected with this website and application own by Seervi Games Private limited.
Seervi hereby appoints Customer Support Executive as the grievance officer for the purposes of the rules drafted under the Information Technology Act, 2000, who may be contacted at support@seervigames.com . You may address any grievances you may have in respect of this Privacy Policy or usage of your Personal Information or other data to him.
Contact us at: support@seervigames.com
Escalation: Senior Customer Support Executive